Project Overview
Client : Canon Marketing (Thailand)
Service Category : Infrastructure Support
With our server monitoring and management service, it is realized to enhance the server support system to 24/7.
Project background
Canon Marketing (Thailand) (hereinafter CMT) is utilizing websites for various purposes such as showing of product information and implementation of campaign. Steady server management is necessary to avoid serious server troubles.
CMT aimed to strengthen the server management for further stable operation of services. With using our server monitoring and management service, it is realized to enhance the server support system to 24/7.
Works
In addition to server monitoring and troubleshooting, basic server maintenance works are also supported by our professional technicians.
Server configuration design / construction
Designed and constructed the server configuration to accommodate future expansion
Server monitoring
Server monitoring for 24/7
Troubleshooting
Technical support on site / by remote
Server maintenance
Upgrade version of server applications, Data backup
Server security
Check and deal with server vulnerability
Report / Answer to inquiries
Regular report, Answer to technical inquiries from CMT
As a result of this, it became possible to detect issues early and respond promptly when a failure occurs.
